CAREERS AT TURN OFFROAD

BUILD WHAT’S NEXT WITH TURN OFFROAD.

We’re growing our team in Riverside, California. If you care about doing good work, solving real problems, and delivering a better experience for off-road enthusiasts, we want to hear from you.

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RIVERSIDE, CA • IN-PERSON OPPORTUNITIES
WE’RE HIRING

OPEN POSITIONS

Turn Offroad is growing. Explore our current openings below and find out where you could fit on the team.

NOW HIRING

Customer Service Representative

Riverside, CA Full-Time In-Person

Help us deliver the level of customer service our products deserve. We’re looking for a strong communicator who can help customers find answers, solve problems, and feel confident before and after their purchase.

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CURRENT OPENING

CUSTOMER SERVICE REPRESENTATIVE

RIVERSIDE, CA • FULL-TIME • IN-PERSON

Our customer service team is one of the most important connections between Turn Offroad and the people who use our products.

We’re looking for someone who communicates clearly, stays organized, takes ownership of problems, and genuinely wants to help. You’ll work directly with customers throughout their experience with Turn Offroad, from answering product questions to helping resolve issues after an order arrives.

WHAT YOU’LL DO

  • Respond to customer questions through phone, email, and other support channels
  • Help customers with product information, fitment questions, orders, shipping, and general support
  • Work with other members of the Turn Offroad team to resolve customer issues
  • Follow customer concerns through to resolution instead of simply passing them along
  • Keep customer conversations and support information organized
  • Help identify recurring questions or issues that could improve the overall customer experience
  • Represent Turn Offroad with clear, helpful, and professional communication

WHAT WE’RE LOOKING FOR

  • Strong written and verbal communication
  • A customer-first mindset
  • Good organization and attention to detail
  • Confidence solving problems and finding answers
  • Ability to manage multiple conversations and priorities
  • Someone who takes ownership and follows through
  • Ability to work full-time, in person at our Riverside, California location

A PLUS, BUT NOT REQUIRED

Experience with off-road vehicles, automotive aftermarket products, ecommerce, or customer support is a plus. More importantly, we’re looking for someone who learns quickly, communicates well, and cares about doing the job right.

HOW WE WORK

WHAT IT’S LIKE HERE

01

TAKE OWNERSHIP

See something that needs to be handled? Help move it forward. We value people who take responsibility for getting to the solution.

02

KEEP IMPROVING

Products, processes, service, communication. There’s always something we can make better.

03

CARE ABOUT THE CUSTOMER

Our customers put their time, money, and trust into their builds. We take that seriously.

04

WORK AS A TEAM

Great customer experiences and great products don’t come from one department. We work together to get things done.

BUILT AROUND THE OFF-ROAD INDUSTRY

WORK AROUND PRODUCTS PEOPLE ACTUALLY GET EXCITED ABOUT.

Jeeps. Broncos. Trucks. Hard tops. Suspension. Armor. Trail gear.

Turn Offroad operates in an industry built around enthusiasts. Our customers care deeply about their vehicles, and many of us do too.

You don’t need to know every bolt size on day one. But if you’re interested in the automotive or off-road world, there’s plenty here to get into.

JOIN THE TEAM

READY TO APPLY?

If one of our open positions sounds like a good fit, send us your resume along with a short introduction. Let us know which position you’re interested in, tell us a little about your experience, and why you think you’d be a good addition to Turn Offroad.

SEND YOUR RESUME